Standard Policies

Returns

  • You may return new, unused items within 30 days of delivery for a full refund.
  • Items must be returned in their original packaging with all tags attached.
  • Return shipping costs are the responsibility of the customer, unless the return is due to our error (e.g., wrong item shipped, defective product). 
  • To initiate a return, please contact our customer support team.

Shipping

  • We offer free standard shipping on orders of $150 or more within [your shipping region].
  • For orders under $150, shipping costs will be calculated at checkout based on your location and chosen shipping method.
  • We process and ship orders within 1-2 business days.
  • Delivery times vary depending on your location and chosen shipping method. You will receive a tracking number once your order has been shipped.

Warranty

  • All products are covered by a manufacturer's warranty against defects in materials and workmanship.
  • The warranty period varies depending on the product and manufacturer. Please refer to the product description or contact us for specific warranty information.
  • If you experience any issues with a product within the warranty period, please contact our customer support team.